People’s emotions don’t always match their reactions. Navigating this mismatch is critical when trying to support people through a change.
In cooking, there are recipes we can follow, but there is also room for improvising. Leading change also demands knowledge and flexibility to get the best result.
There are so many things for project teams to do that every individual action is a trade-off where you've decided something else of lower priority is not getting done. Change management activities --while we usually recognize them as being important-- often fall into this category "not getting done." Here are some tactics for layering change activities to ensure they are still done consistently.
Communication, especially in person, drives most change efforts. The change agent's language and appeal to change should be from basic information sharing. However, our communication habits run deep, and many practitioners leave useful tools unused. Here are some tools you can use to make your presentations more effective tools for change.
The Houston Astros made a dramatic turnaround from the worst record in baseball several years running, to World Series champions in a very short time. To do so required substantial change, a radical strateggy, and commitment through adversity to get there. Anyone leading a major change can learn from their story.
We give a great deal of perceived importance to the things we give our attention to. When leading change, careful focus of our audience's attention produce great results and ease the change management process.
Past success can create complacency, and this complacency can make it hard for successful organizations to implement needed change. Fortunately, there are things you can do to turn that past success from an obstacle to an asset.
You can't necessarily change a die-hard. But you can change the way you approach them to get a better outcome for your project.
In this article, we’ll learn a few tactics to get the best outcome from the not-best situation of dealing with people who are insistent on not changing.
People experience the change management process in many ways, but there are six archetypes you see often. This post explores how best to address them.
When people ask what is change management, the answer is important. This article will share the value, the necessity, and the pieces of good change management.
Managing complex change isn't easy, but it doesn't have to be complicated. Here's how to deconstruct the change, build a solid plan, and focus on fundamentals.
